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One of the reasons why this issue occurs is a corrupted video file format. To troubleshoot your subtitle issue using. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thanks all. I have the same question Report abuse. Details required :. Cancel Submit. User Microsoft Agent. Hi Bob, One of the reasons why this issue occurs is a corrupted video file format.

Move your video and. The video and the subtitle file should have the same name. For example, "Movie" and the subtitle is "Movie. Right-click on the video and choose "Play with Windows Media Player" and check if it makes any difference. Please post back with the result for further assistance. If you don't have a subtitles file for the video, you will need to make your own before proceeding.

Rename the subtitles file to the video's name. Place the video and the subtitles file in the same folder. In order for your subtitles file to work with your video, the video and the subtitles file must be in the same folder e. Once both files are in the same location, you may proceed.

Part 2. Understand that this won't work for all videos. Depending on their encoding settings, some videos may not display subtitles in Windows Media Player. Open the video in Windows Media Player. Right-click the video, select Open with , and click Windows Media Player in the resulting pop-out menu.

You should see your video appear in the Windows Media Player window. If you don't see Windows Media Player listed in the Open with menu, either your computer doesn't have it installed or your video can't be played with Windows Media Player.

Right-click the Windows Media Player window. Doing so prompts a drop-down menu. Select Lyrics, captions, and subtitles. It's in the middle of the drop-down menu. A pop-out menu will appear. Click On if available. This is in the pop-out menu. Doing so tells Windows Media Player to use any available subtitle files. Restart the video. At this point, you'll see the video's subtitles if Windows Media Player supports subtitles for your video. If this doesn't work, you'll have to use VLC media player instead.

Part 3. Install VLC. Double-click the VLC setup file you downloaded, click Yes when prompted, and follow the setup instructions. Go to your video. Find the video you want to use with subtitles.

This video should be in the same folder as your subtitles file from earlier. Select Open with. It's in the drop-down menu. Click VLC media player. Click the Subtitle tab. It's at the top of the VLC window. A drop-down menu will appear. Select Sub track. This is in the drop-down menu. Doing so prompts a new pop-out menu. Click Track 1. It's in the pop-out menu.

You should see your subtitles appear on the video. Yes No. Not Helpful 8 Helpful Include your email address to get a message when this question is answered. Creating your own subtitle file using Notepad is a tedious process, but it's usually the same amount of hassle as using an online alternative with the added bonus that your video won't be watermarked or copied.

Helpful 0 Not Helpful 0. Windows Media Player may not be installed on your computer. You Might Also Like How to.