Entering the IP of the Apache machine will speed transmission as the scanner will not have to wait for the DNS to resolve. You change this in the scanner setup, and change the address. Click here for the setup page. Refer to Linea-Pro IOS based scanners In early , the MCxx family reached a technological end of life after many years of being the standard for scanning in the industry. They do not support any of the latest end to end security and the windows mobile operating system is defunct Recognizing this, we added support for Linea-Pro IOS based scanners far easier to set up on networks, use and offer more capability.
Following are the key functions of the scanner and how to set it up. Description of the Motorola MC50 and the buttons on it.
Note: he link on this installer has been removed as it is no longer supported Setup of the scanner and mating of the scanner with your router and network. The scanner operation buttons are: The yellow scan buttons are on both sides at the top of the scanner.
They are interchangable so you can use either for scanning. When you are using the Theatre Manager AMS Ticket program, all functions are accessed by clicking on the touch sensitive screen using a stylus or your finger.
The orange button at the bottom left of the keyboard is the numlock button. Pressing it once allows entry of a number. Pressing it twice turns on num-lock. Pressing it again, turns the keyboard back to alpha.
It is handy when entering information to set up the device. You can determine if it is in the scanner by clicking the start menu at the top of the scanner and looking down the list for the Programs ' menu item. When you pick Programs, you will see a list of applications loaded on the device. Look for AMS Tickets. In the screen at the right, you can see the 'AMS' logo with the name 'AMS Tickets' in the first row on the 3rd Column If you cannot find the icon the program will need to be installed.
You can download all you need from our web site. WMDC offers device management and data synchronization between a Windows Mobile-based device and a computer and is most often installed on the computer as part of the operatiing system.
Installing Active Sync 4. If you have plugged in the scanner to your USB port, please unplug it. Step 2 An installation window, similar to the one to the left, opens. Click the Next button.
Step 3 After reading the terms, click to accept the licence terms, then click the Next button. Step 4 Enter your user name and customer information and click Next. The software will most likely default the information for you. Step 5 Again click Next. Step 6 Click the Install button and wait till the installer is finished doing its work. This can take several minutes, depending on the speed of your machine. Step 7 Once you have installed Active Sync, you should see an icon at the bottom left of your computer in the icon tray.
Step 8 If the scanner is its cradle and is connected, you should see the the icon is 'green' indicating a connection. Step 9 In either case, you can 'double-click' on the icon to open the active sync program.
Step 1 Once connected to active sync or equivalent the window does not have to be open : go back to the folder in the install software where the active sync 4. Click on the install. This moves a copy of the hand held ticket scanner program onto the actual scanner. You will see a window giving you a chance to continue with the install program or to quit.
Click any key to install. Step 2 As the install progresses, you see the results of dos commands and file copy. Do not unplug the hand held device during the installation.
There is no animation of the arrows while the transfer is happening. Step 4 At the end of the install, the DOS screen will close on your computer and the screen on your mobile device will ask if you want to reset the computer. Click Yes Step 5 After the restart of the device, you need to follow through with the device initialization. This includes: tapping the screen to start the setup process clicking on some X in the screen to align the stylus Then, the TM application should start up with a screen as displayed.
Setting up a scanner requires two things to be done. The first is mating the scanner to your network and making it acceptable to your routers all routers if you have multiple and if necessary.
The second is getting the communication and parameters set up. Mating the scanner with your network We expect you are running a closed network - where you cannot log on unless your router has the mac address of the scanner entered into it and your scanner is set up to connect to that network using the SSID and WEP password for the wireless router.
You will need to involve your network support people to complete some of this part of the setup. Once done, it should not have to change again. These instructions focus on the part of the setup relating to the scanner.
Turn the scanner on. Look for an icon in the bottom right corner of the scanner. This is dark blue and has a red! Click on it. A menu pops up. You use this to set up you connection to your wireless router. You will see a screen that looks like below.
This indicates that the device can have a number of profiles or settings that allow it to connect to your wireless hub. Click the Edit button to edit the default setting. It opens up at the Mode tab. Leave the profile name default. Click the Encryption tab. Click the IP Config tab. If not, ask your network support person what manual IP address settings you need to type in here in order to get connected to the network.
Click OK. When you return to the main window, the icon will have a green bar in it. Click on it and pick the status menu item. You should now be connected to the network and able to begin the scanning process. Your screen will display the signal strength. If you see green, close the window and you are finished.
If you see red, there are parameters that need fixed. Ensure you have loaded the latest software for your scanner model. For MC55A,as of July this is 2. To cold boot the device - press the power button, W and C simultaneously. Create and Managing a profile Using the wireless button, select Manage Profiles Press on the screen until the popup window to 'Add' a profile appears. You will see a window titled Wireless LAN Profile Entry Enter a Profile Name for example - ticket scanning If you enter your network name, it is less secure as the network name should be private.
Click Next Select the following: Infrastructure - For operating mode. However, if that doesn't work, give each scanner a unique IP address suitable for your network. Press and hold on the profile until the popup appears and click 'Connect'. The icon changes if you have active connection. You may need to 'x' out of this window to continue. Before you do, please refer to for last minute settings that you might need to check.
Testing the Signal Pressuming you are connected, click the Wireless button again in the ticket scanning program. Scroll down and select Wireless Status Pick Signal Strength - it should be a green bar you wuld prefer excellent as the signal strength.
If you have no signal strength, then go back to the top of this page and adjust your network parameters, IP settings, etc so that you can connect to the network. If you cannot ping the Theatre Manager Apache Server, you need to adjust your router to allow communication from the scanner to the apache server. You may also need to adjust your Profile, so back to the top of this help page.
Once you are able to ping the Theatre Manager Apache machine successfully, Stop the test. These scanners are no longer PCI compliant due to low encryption capabilities. Note: the Motorola scanners are no longer supported. Accessing Setup Once the software is installed and the scanner is mated to the network, you can click the start menu, programs and the click on the AMS Tickets application. All that needs to be done is set up some parameters.
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